Policy & Performance

Quality Policy

ARCO, INC. is a global distributor of Electronic Components, Storage Products and a provider of procurement services to the electronic industry worldwide. To achieve the highest level of customer satisfaction, we will:

  • Understand and satisfy each customer, statutory & regulatory requirement, including quality and on-time delivery.

  • Continually review and improve our processes and provide a framework for setting our quality objectives through our Management Reviews.

  • Maintain uncompromising integrity and quality standards in all our business dealings.

Quality Performance

  2023 Quality Performance
  Error-Free Shipments – 100 %
  On-Time Delivery – 99.9%
  Failure in Production – 0.00%          


Since inception, we have maintained a track record of 0.00 % counterfeit parts shipped as a result of our stringent counterfeit mitigation and vendor qualification process.