Quality Assurance

We are committed to deliver quality products that exceed each customer's specific quality requirements. Our internal processes go beyond ISO9001:2015 and AS9120:2016 requirements.

Quality Suppliers

Our extensive supplier management program enables us to pre-qualify our suppliers, which guarantees our customers that we only source product from reputable suppliers worldwide. We maintain an Approved Supplier List, rating suppliers based on the quality of their products and their adherence to ARCO’s quality requirements.

Certificate of Conformance

Validates the conformance of the product to the manufacturers' specifications for form, fit and function and is supported by our supplier's Certificate of Conformance.

Product Warranty

We provide a one year warranty for form, fit and function on all products, supplied, unless otherwise specified.

Counterfeit Product Detection Program

Product is only sourced through suppliers on our Approved Supplier List.

All product undergoes a rigorous inspection as per IDEA-STD-1010.

Extensive testing services are available for Obsolete Product sourced, and in the event we need to procure from the open market. 

Traceability

All products are traceable to the original manufacturer, unless otherwise specified.